Due to the nature of the product, your Body Butter may melt in transit during the warmer months. To minimize this we ask that you provide a shipping address of a location where the mail is delivered inside. Should your Shea Body Butter melt, you can use it melted or put it in the refrigerator to solidify. Although it may not regain its original texture, it will maintain its amazing scent and moisturizing properties. We do not offer exchanges or refunds if the Shea Body Butter melts.